“For those of you who might not remember Jackie Gleason (which I think is all of you), look him up on YouTube – “How sweet it is” was one of his catch phrases, and it is perfect for our round trip to ELD. Your new software has certainly delivered. We learned through OFI in January 2016 that we love the G150. The new software is immeasurably better than your old system to book a flight and select the G150, or whatever. It will take another flight or two to really lock us into the OFI family, but this has been an excellent intro to a second time around. I fully expect that we will drop {Competitor} when we have burned through those hours, and replace them with y’all. Above all, you all are so very nice to visit with over the phone. And we hope to keep doing so for many years to come.”