Thank you for reaching out.  Everything about the flight was perfect.  Could not have been better.

A big thank you to you and your team. We were at Mayo Clinic and they delayed us about one hour so we were late for the flight. Your team was over the top terrific. Thank you again,

This a little delayed. Everything was fine.  We landed at Signiture and they gave us a ride to the rental car center.  I didnt have time to line up a car to be sitting there. But just as well as SB was swamped w graduation weekend and I was barely able to get a car.  

The flight and pilots were fine. My experience with Oneflight/Bajit however was not so good. 

1. Due to weather restrictions flying into Nantucket on 6/10/25 we could not depart on our desired day/time. This i understand.  Oneflight fight wanted us to fly into Providence Rhode Island and drive and ferry to Nantucket. That obviously is not a feasible option to travel to the island of Nantucket. Why would I charter a flight to go through that hassle. I could easily fly commercial into providence. 

My second issue is that we ordered catering, Specifically a charcuterie board. I ordered this when I booked my flight and even sent a text to confirm and received confirmation. We arrived onboard and there was no catering.

This was the first flight I booked through Bajit/Oneflight. I put $100k on deposit to see how your service performed. So far I’m disappointed. I’d like to get a refund of my money left in my act.  If not I’ll use what’s left in my act but can’t see how I’ll re-up with Oneflight. 

You’re providing a premier service and nothing about our experience was premiere. Very disappointed. 

Again, plane and pilots were great. It’s your service that was severely lacking. 

Perfect thank you! And our rental car should be here at the FBO as well correct?

The flights was fine.  Much prefer the Texas Jet FBO (as did the pilots).  The service is much better there.  

Great crew…they were very very accommodating and we would highly recommend them.   

Thank you. 

I appreciate the quick recovery from the plane issue.

The carrier was very nice again.

Great flight and service,

Thanks, 

Yes another nice flight and great crew. 

Flight was great.

Car not delivered to the FBO

Got a ride to main airport  fortunately. Not sure whose error but let’s fix.

Made it. Everything was perfect. And the bagels and croissants were delicious.

Thanks again. 

Hi Scott, the flight was seamless, top notch crew.

Thank you so much 

The flight was terrific please thank your entire team. All the best

The pilots did great.  Very courteous and professional. Nice plane too 

awesome as always - great pilots flew around weather instead of thru it